Owen Daniels Agency Workers
22nd January 2024

Understanding the Agency Worker Regulations


Agency workers are hired by staffing agencies and then supplied to work for other organizations. They play an integral role in the modern workforce due to their flexibility and ability to fill gaps in the labour market. However, agency workers can be vulnerable to exploitation and abuse, which led to the introduction of the Agency Worker Regulations. These regulations provide additional protection for agency workers, ensuring they are treated equitably. In this blog post, we will explore agency worker regulations and outline what they mean for both hiring organizations and staffing agencies.

What Are Agency Worker Regulations?

The Agency Worker Regulations refer to a set of laws that establish the rights of agency workers. These regulations come into effect when an agency worker has been working continuously for the same hiring organization for 12 weeks. Once this threshold is met, agency workers are entitled to be treated the same way as permanent employees in terms of pay and working conditions.

What Do Agency Worker Regulations Mean For Hiring Organizations?

Hiring organizations have certain obligations under the Agency Worker Regulations. Most notably, once an agency worker has reached the 12-week threshold, they are entitled to the same pay and working conditions as their permanent counterparts. This includes basic pay rates, overtime rates, and holiday pay. It is the responsibility of the hiring organization to ensure that agency workers are paid fairly, and that they have access to other employee benefits such as pensions and sick pay.

What Do Agency Worker Regulations Mean For Staffing Agencies?

Staffing agencies are also subject to certain obligations under the Agency Worker Regulations. The agencies must ensure that they pay their workers fairly and in line with the laws. Additionally, staffing agencies must provide their workers with the necessary information regarding their pay and working conditions. This includes providing written terms of employment that specify the worker’s pay rates and benefits.

Benefits of Agency Worker Regulations:


The primary benefit of the Agency Worker Regulations is that they protect agency workers from exploitation and unfair treatment. These regulations ensure that agency workers are entitled to the same pay and working conditions as permanent employees, once they have completed their 12-week qualifying period.


The regulations establish a level playing field for agency workers, ensuring that they are treated fairly. This instills confidence and trust between hiring organizations, staffing agencies, and agency workers – allowing all concerned parties to work seamlessly.


The Agency Worker Regulations require transparency of pay rates and working conditions. Agencies are required to provide written information about pay rates, which in turn provides both the hiring organizations and the agency workers with visibility.

The Agency Worker Regulations are a vital set of laws that protect agency workers from exploitation and ensure that they are treated equitably. Hiring organizations and staffing agencies have obligations under the regulations, which include offering fair pay rates and working conditions to their agency workers. In turn, the regulations promote fair competition between staffing agencies and instill trust in the agency worker market as everyone is expected to adhere to the same rules. The Agency Worker Regulations ensure a level playing field for agency workers, promoting both transparency and fairness.

Owen Daniels Consultancy are an experienced and knowledgeable recruitment agency who have supplied contractors for in excess of a decade, with expertise in hiring in operational and strategic HR and employment compliance. We can provide guidance on what the regulations and the Government’s latest proposals mean for your organisation, its policies, systems and workforce planning and management programmes.


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