Sales Assistant

Sales Assistant
Location: Irlam, UK
Issue Date: October 2025

Join a leading manufacturer based in Irlam, recognised for delivering high-quality engineered products and outstanding customer service. We are seeking a motivated and detail-oriented Sales Assistant to support our sales team and customers. This is an excellent opportunity to contribute to a fast-paced, collaborative environment while developing your career within a growing engineering business.

Job Summary: Reporting to the Sales Manager, the Sales Assistant plays a key role in supporting customer accounts and the wider sales function. You will handle quotation requests, review incoming orders, assist with CRM activities (Salesforce), and ensure exceptional service is consistently delivered to clients and internal teams.

Key Responsibilities:

• Respond promptly to customer enquiries and prepare accurate quotations.
  
  
• Review incoming orders to ensure completeness and accuracy.
  
  
• Work closely with the sales team to coordinate meetings, follow-ups, and documentation.
  
  
• Maintain and update customer records and sales activities within Salesforce CRM, ensuring data integrity and timely updates.
  
  
• Act as a point of contact for key customer accounts, providing regular updates and ensuring a high standard of service.
  
  
• Support communication between sales, operations, and production teams.
  
  
• Assist with other sales-related activities as required.
  
  

Knowledge, Skills, and Abilities:

• Understanding of quotation handling, order review, and general sales workflows.
  
  
• Experience using CRM systems (Salesforce or similar) to manage customer information and track sales activity.
  
  
• Strong communication skills, both written and verbal, with a professional and customer-focused approach.
  
  
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
  
  
• Excellent attention to detail and organisational skills.
  
  
• Ability to manage multiple priorities in a fast-paced environment.
  
  
• Strong interpersonal skills and a proactive, adaptable approach to teamwork and customer service.
  
  

Education and Experience:

• Experience in a sales or customer service environment, ideally within engineering or manufacturing.
  
  
• Filtration industry experience advantageous but not essential.
  
  
• Background in business, engineering, or administration, ideally qualified to A-Level, HNC/HND, or equivalent.
  
  

Salary & Benefits:

• Competitive salary based on experience.
  
  
• Office-based role with flexibility to work from home 1–2 days per week.
  
  
• Opportunities for career progression and professional development.
  
  
• Supportive, collaborative working environment within a growing organisation.
  
  
• Based in Irlam, UK.
  
  

If you’re an organised, customer-focused professional looking to build a career in a dynamic manufacturing environment, we’d love to hear from you. Apply today and join a company that values expertise, quality, and teamwork.