IT Support Technician

Following continued growth and investment across the business, our client is seeking an enthusiastic IT Support Technician to join their team, providing day-to-day support across the organisation while developing valuable technical skills and experience.
 
Working alongside the IT Manager and IT Solutions Manager, you'll play a key role in supporting over 100 users across the business, helping to maintain systems, resolve technical issues, and ensure employees receive a high level of IT support.
 
This is an excellent opportunity for an IT professional looking to build a long-term career within a supportive environment where training, development, and increased responsibility are encouraged.
 
 
Maintenance Engineer
 
Permanent
Competitive Salary (DOE)
Monday to Thursday, 8:00am – 4:45pm, Friday, 8:00am – 12:00pm
Fully Office Based
Market Bosworth
 
 
 
IT Support Technician
Job Description

• Provide first-line IT support to users across the business, responding to helpdesk queries efficiently and professionally
• Troubleshoot and resolve hardware, software, workstation, and network issues, escalating where appropriate
• Perform software installations, updates, patches, and system maintenance activities
• Support hardware replacement programmes, including PC and peripheral installations
• Assist with network, server, backup, and disaster recovery monitoring activities
• Work closely with the IT Manager and IT Solutions Manager to support ongoing projects and continuous improvement initiatives

 
IT Support Technician
Essential Experience/Skills/Qualifications

• Previous experience in a helpdesk, IT support, or technician position
• Good general knowledge of computer hardware, software, and Microsoft products
• Strong communication skills and a willingness to support users at all levels of the business
• Ability to manage routine day-to-day tasks whilst maintaining a positive and professional approach

 
IT Support Technician
Benefits

• 25 days holiday plus Bank Holidays, increasing with long service
• Pension scheme
• EAP Scheme, money back for dental and optical appointments
• Free onsite parking

 
 
If you feel you’re a good fit for this position, please click ‘apply’, email emily@owendaniels.co.uk or call 01276 300 125

Please note that we are unable to respond to every application. Should your application be successful, we will be in touch with you within 5 – 10 working days.