Customer Service Assistant

Our client is looking for a 6 motnh FTC Customer Service Assistant to join their team and play a key role in delivering an exceptional experience to customers across their global markets.

 

This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.


Customer Service Assistant  

6-month FTC (potential extension)

£14-15ph

Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week)- Hybrid Working

Kingsbury, Greater London

Customer Service Assistant  

Job Description

• Acting as a first point of contact for customers and supporting the smooth processing of orders.
• Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.
• Contacting customers where clarification is required and resolving queries relating to orders, products or services
• Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.

 

Customer Service Assistant  

Essential Experience/Skills/Qualifications

• 1–2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment.
• Strong communication and interpersonal skills.
• Excellent attention to detail, particularly when processing customer orders and specifications.

 

 

 

If you feel you’re a good fit for this position, please click ‘apply’