Building Quality Culture Beyond Compliance | Owen Daniels x QualityWise Webinar
As organisations across manufacturing and engineering continue to face increasing operational pressures, customer expectations, and compliance demands, building a strong quality culture has become a critical business priority.
Owen Daniels partnered with QualityWise for a practical industry webinar exploring how leadership, communication, accountability, and employee engagement influence quality performance across organisations.
The session focused on why quality issues are rarely purely technical and how businesses can create environments where employees feel empowered to identify problems, take ownership, and contribute to continuous improvement.
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About the Webinar
Hosted in partnership between Owen Daniels and QualityWise, the webinar brought together expertise from across quality management, automotive manufacturing, supplier quality, auditing, and organisational improvement.
The discussion explored how organisations can strengthen quality culture through:
- Leadership alignment
- Accountability
- Employee engagement
- Communication
- Behavioural awareness
- Continuous improvement
The session also highlighted how ISO 9001 and IATF 16949 frameworks can support sustainable quality-focused behaviours across manufacturing and engineering environments.
Key Discussion Areas
- Why quality problems are rarely purely technical
- Leadership accountability and behavioural influence
- The role HR and communication play in quality culture
- Common “culture killers” impacting organisations
- Building awareness and ownership across teams
- Practical approaches to improving engagement and accountability
- Strengthening operational performance through culture and leadership
Meet the Speakers
Agata Lewkowska Ph.D.
QualityWise – Automotive Trainer & Consultant
Agata specialises in Quality Management Systems, automotive auditing, and organisational quality improvement. She is an ISO 9001/IATF 1st & 2nd Party Lead Auditor, VDA 6.3 Licensed Auditor, and Academic Lecturer in Quality, with over 19 years of experience within automotive quality management.
Christopher Scott PCQI
QualityWise – Head of Supplier Quality, Automotive OEM
Christopher brings more than 17 years of experience across automotive quality, supplier management, APQP, PPAP, crisis management, and operational improvement. His background includes supplier quality leadership, problem-solving, continuous improvement, and operational quality management.
About QualityWise
QualityWise supports organisations across manufacturing and automotive industries through quality consulting, auditing, and training services focused on operational excellence, compliance, and sustainable improvement.
About Owen Daniels
Owen Daniels partners with organisations across engineering, manufacturing, and STEM sectors, supporting recruitment, talent, leadership, and industry engagement initiatives through specialist consultancy and events.
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