Contracts Engineer

Do you have experience working in an aftermarket support and service environment? Are you managing customer service contracts? If so, please read on as this role could be just what you are looking for! We have partnered with a leading supplier of industrial solutions to the engineering and manufacturing organisations looking to recruit for a Contracts Engineer to lead and manage all customer warranty and service claims.
 
Contracts Engineer
Peterborough
12 month – FTC
Hybrid working opportunities.
 
Contracts Engineer
Roles & Responsibilities

• Support customers with aftermarket service contract claims.
• Managing through from enquiry to completion of customer contracts claims
• Liaising with customers towards the end of their contracts to retain contracts extensions.
• Work closely with customers to understand the full scope of supply.
• Manage the full technical and commercial information for all assigned contracts.
• Negotiation on issues with customers as appropriate and within levels of delegated authority.

 
Contracts Engineer
Skills/Experiences/Qualifications

• Must have excellent communication skills.
• Strong planning, problem solving and organisation skills.
• Ideally have experience working within a similar engineering environment of manufactured goods
• It would be beneficial to have a Mechanical Engineering HND or similar level or engineering field.
• Excellent MS Office skills
• Previous experience working closely with suppliers of mechanical, electrical or electronic parts would be desirable.