Service Co-ordinator and Spare Parts Administrator
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Service Co-ordinator and Spare Parts Administrator

  • Salary

    £25000 - £30000 per annum, Benefits: bonus, 23 days holiday, pension

  • Location

    Rugby

  • Job type

    Permanent

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Service Co-ordinator and Spare Parts Administrator
Permanent
8.30am – 5.30pm Monday – Thursday, 8.30am – 1.00pm Friday
Salary up to £30,000
Rugby

 
Are you a Service Co-ordinator and Spare Parts Administrator, looking for an exciting and varied position within a global leading Manufacturing organisation? Our client is well-established within the Manufacturing sector and is looking for a Service Co-ordinator and Spare Parts Administrator to help supports both the coordination of field service activities and the administration of spare parts.
 
As Service Co-ordinator and Spare Parts Administrator, you will be a vital link between customers, engineers, and suppliers, ensuring service jobs are scheduled efficiently and critical components are readily available to minimize downtime for our clients.
 
Service Co-ordinator and Spare Parts Administrator
Job Description

  • Schedule and coordinate service engineer visits for installations and repairs
  • Manage the assessment/quotation/repair process to ensure that systems are dealt with in a timely manner
  • Monitoring and routing email queries to ensure that they are dealt with in a timely manner
  • Act as the central point of contact for service requests and customer queries
  • Maintain accurate service logs, customer histories, and job progress reports.
  • Track and maintain inventory of high-value and time-sensitive components.
  • Liaise with global suppliers and internal teams for procurement and logistics.
 
Service Co-ordinator and Spare Parts Administrator
Essential Experience/Skills/Qualifications

  • Background in Manufacturing
  • Prior experience in a technical support, service coordination, or spare parts/logistics role preferably in a manufacturing equipment industry.
  • Proficiency with ERP/inventory systems e.g., SAGE 200/CRM and MS Office.
  • Knowledge of warranty claims is a bonus
 
Service Co-ordinator and Spare Parts Administrator
Company Benefits

  • 23 days holiday increasing with length of service
  • Bonus scheme
  • Annual salary review
  • Pension Scheme