Sales Coordinator

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Sales Coordinator

Redditch, Site based

Permanent, Full Time

Competitive Salary + Company Benefits

I am working with a well-respected manufacturing business based in Redditch who are looking for a Sales Coordinator to join the team.  

You will provide the link between the customer and the company for prices, product information, availability, despatch information and the taking of orders.

If you have experience in an administrative role or are looking to kick start your career within sales do get in touch today.

Sales Coordinator

Job Description
• Answer telephone calls, emails from customers, responding to enquiries in a prompt and efficient manner.

• Follow up on agreed quotations/projects to gain further information to convert to orders

• Prepare and load quotations onto the CLM/M3 System for the company's products and forward to customers accordingly

• To maintain project and customer records on the CRM system.

• Appraise customer orders placed and enter onto the M3 Order Processing system

• Understand customer requirements and demands by building and maintaining relationships with customers both New and existing.

• Liaise with other departments to obtain the information the customer requires.

• Deal with customer returns and goods returns agreements.

• Observe company Health and Safety regulations and encourage others to do so.

• Ensure that equipment is properly used and maintained.

• Carry out any task delegated by the Sales Office Manager or the Sales Co-Ordinator Team Leader.

• To communicate effectively and professionally, verbally and in writing to customers and other staff at all times.

• To show a degree of flexibility with regards to working hours.

If you are interested in finding out more about this role get in touch today!