IT Support Engineer

IT Engineer (Internal support)
Alcester (travel to Derby once a week)
Permanent
Up to £42,000 + bonus
Monday – Thursday, 7.30am – 4:30pm, Friday, 7.30am – 12.30pm / 8.00am – 13.00pm
 
Are you an IT Engineer with a background in enhancing an organisation's information technology through the installation, configuration, and performance monitoring of all hardware and systems infrastructure? Our Manufacturing and Engineering client is looking for a hands-on and technically astute IT Engineer to provide 1st and 2nd line technical support on a full range of IT and Communications systems. Strong Microsoft stack experience needed.
 
IT Engineer
Job Description

• Log and resolve tickets, fault-find and resolve IT issues
• Desktop, server, and hardware/software support
• Installing PC’s/Laptops
• Supporting users on Office 365, Active Directory etc
• Main technologies used are Windows OS (desktop 7,8,10 and server 2008. 2012+)
• Experience of working on various projects (cyber security, telephone and laptop rollouts, server upgrades, server room configurations etc)

 
IT Engineer
Essential Experience/Skills/Qualifications

• Experience with Microsoft Office Systems: Exchange Online, SharePoint, Teams, Security, Azure, Defender
• Experience with working with ERP Systems
• Basic networking experience (switching, routing, firewalls)
• Strong experience of providing 1st and 2nd line end user support (Microsoft 365 environment)

 
IT Engineer
Benefits

• Bonus
• 28 days holiday
• Company pension
• Life assurance

 
Technical Engineer / Technical Support / IT Support / IT Analyst / IT Support Engineer / Systems Engineer