Engineering Assurance Manager, Scotland (Glasgow or Edinburgh), £45000 / £50,000 + Car
This role will support the Business Improvement Director in fulfilling regulatory compliance in buildings and the provision of related services within the Technical Services division
The Engineering Assurance Manager will be responsible for providing full assurance that regulatory and contract requirements are fulfilled across the customers’ estates, through thorough and complete policy, procedures, process, and audit. This will principally cover the areas of electrical safety but support will be required for other regulatory areas including gas, refrigeration and water.
Business Improvement Director
Brief description of the role and responsibilities
- Owner of business engineering risk register & responsible for implementing all mitigation actions and development.
- Produce all procedures required for the safe and compliant handling and use of refrigerant gasses.
- Define the competency requirements of related trade engineers, management, and staff for the Technical Services job family.
- Facilitate the development and implementation of the Electrical Safety Rules for electrical systems alongside the Authorising Engineer team.
- Ensure all required electrical testing procedures are followed for new installations and all necessary certification completed as an approved contractor.
- Develop the Gas Management Policy and Procedure for the Technical Services division and oversee its implementation, working collaboration with the Technical Gas Compliance Manager.
- Undertake audits of both sites and engineers to provide assurance on the safe and compliant delivery of service.
- Support the contract delivery teams and clients with specialist support and advice where required. Promote best practice in record keeping both digitally and in hard copy.
- Monitor the completion of compliance tasks across contract PPM plans and actively push for resolution on any perceived compliance failures or issues.
Main duties and responsibilities will include (but are not limited to):
- Documenting fit for purpose policy and procedures for electrical & mechanical safety activities that can be applied across the Technical Services business.
- Provide expertise on site via audits, support, incident management and investigation.
- Establish relationships with engineering teams, contract teams and customers to promote a culture of safety, compliance, standards and continuous improvement.
- Work with external contractors to review their performance and internal procedures to ensure they are providing an efficient and compliant service.
- Liaise with our customers to provide accurate and complete guidance regarding safety and compliance on their estate, whether as part of a contract or otherwise
- Understand the service delivery on contracts and provide and ensure responsibilities fall to the correct parties and duty holders for the resolution of compliance issues.
Planning & Organising
- Support in the transition of new contract mobilisations for both the estate and the engineering workforce through TUPE.
- Lead the development and implementation of electronic service records, ensuring these are fully fit for purpose and maximise engineer availability and accessibility of information for the customer.
Commercial / Financial
- Support the business development teams in bidding for new works by providing full safety and compliance solutions to meet the customer’s needs
- Provide further opportunity of works on service contracts by providing advice on compliance remedial works, additional works and projects as required.
- Support and encourage teams in the proactive development of their engineering delivery and mitigation of risk. Escalate where required and always ensure the safe and compliant delivery of service.
- Align all of workforce to a newly defined engineering job family.
Health & Safety
- Plan and complete a plan of audits through both site visits, engineer shadowing and desktop review of records. Take appropriate remedial actions to resolve and escalate as necessary.
- Report to the Senior Management Team on a quarterly basis on active risks to the business, their mitigation and resources required to do so.
Experience and Qualifications
- 5+ years working within building services / facilities management
- Candidates will ideally be either trade qualified and experienced or qualified within an Engineering discipline. IEng or CEng Professional registration with a relevant body is advantageous.
- Understanding of Microsoft Office software packages
- Experience in a compliance or safety role is desirable.
- High attention to detail and methodical in approach
- Takes pride in the quality of their work and that of their business
- Enthusiastic about technical compliance and safety
- Supportive and authoritative in leading teams
- Strong customer focus and sensitivity
Hours and Environment
This position will ideally be based from either the Glasgow or Edinburgh offices with travel required nationally.
Core working hours for this position are from 8am until 16:30pm, Monday to Friday. However, flexibility will be expected regarding hours of work, to suit the needs of the business and team.
Security clearance may need to be undertaken due to the needs of different customers’ organisation.