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Customer Service Representative

  • Salary: £25000 - £27000 per annum

  • Location: Tamworth

  • Job type:

  • Reference: 52874443

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Are you experienced supporting multiple business facets deliver impeccable customer service with key knowledge of SAP? Are you motivated to join an industry leading organisation with a fantastic company culture and excellent employee benefits? If so, this role could be perfect for you! Our client, a leader in the Aerospace sector is based in Tamworth, and are looking for a communicative, team player to join their vibrant team. The ideal candidate will have experience within a manufacturing environment, with an affiliation for dealing with key clients based in the UK and Europe, ensuring they meet their OH&S and Environmental responsibilities.
Customer Service Representative
Permanent position
Up to £27,000 per annum
Monday to Thursday, 8.30am – 5pm and Friday 8.30am – 2.30pm
Customer Service Representative
Job Description

  • Manage the customer experience, including responding to email and phone enquiries.
  • Provide support to key business functions, such as: Procurement, Supply Chain, Logistics and Senior Leadership team.
  • Ensure that service agreements are up-to-date and followed. Allowing the company and their customers meet internal and external standards.
  • Prepare customer quotations.

Customer Service Representative
Essential Experience/Skills/Qualifications

  • Experience working with ERP systems (SAP preferred, but not essential)
  • Strong experience working within a manufacturing environment.
  • Ability to pro-actively plan and prioritise tasks.
  • A strong understanding of Excel.

Customer Service Representative
Company Benefits

  • 10% matched pension
  • Private Health Care
  • 25 days holiday +bank holidays
  • Bonus
  • Death in service
  • Gym membership
  • Great career development opportunities

If you feel you’re a good fit for this position, please click ‘apply’