Account Manager

Are you an experienced Account Manager? Have you worked in Services before? If so this role would be great for you. Our client is one the market leaders in the provision of laundry solutions are currently on the market for a Customer Service Executive to join their ever growing team. The successful candidate will demonstrate good account management experience and excellent customer service.

 

 

Account Manager

Permanent

Dependant on experience

Monday – Friday 0800 - 1700

Basingstoke / Field Based

 

Account Manager

Job Description

• Manage accounts of all customers within an assigned trading area in accordance with their customer commitment
• Visit and liaise with customers to ensure their satisfaction with all aspects of their service and maintain and develop the customer base
• Liaise closely with the Customer Service Administrators
• Utilise the CRM computer system as appropriate
• Achieve Customer retention sales targets

 

Account Manager

Essential Experience/Skills/Qualifications

• Understanding of external and internal customer to the business and service office
• Use a range of interpersonal skills, rapport building to support customer engagement
• Use strong communication skills during customer interactions
• Full and up to date knowledge of the products and services that are available to their customers

 

 

If you feel you’re a good fit for this position, please click ‘apply’